Shipping policy

Shipping & Handling

We ship UPS and USPS. Your shipping cost is based on by weight and location. You can add items to your cart and see your calculated rate.  

We cannot have UPS packages shipped to a Post Office Box so always give a street address and/or delivery instructions for the UPS driver. If you want your package shipped to a Post Office Box we will use U.S. Mail.

Please remember there are shipping & handling charges on every order regardless of size. You can save by planning ahead and ordering more at one time. Chickenmash Farm does not pay for return shipping. If you request a return or refund and it has been approved the refund will not include shipping and handling charges. If you are returning an item  a refund will not be issued until the item is received in the same condition as when we sent it. 

Once your package has been shipped you will receive an email with your tracking number.

USPS Ground Advantage Shipping Making a claim for an undelivered package will be covered. However, the US mail will not cover the cost if they show the package was delivered or if the package is late. They will not guarantee on-time delivery. If your package is late the US Mail will not refund the money therefore, we do not refund the shipping charges if your package does not arrive on time. 

UPS Shipping option is covered up to $100 and is our preferred and safest option for packages. It is usually the most expensive option but UPS stands behind their deliveries. Filing a claim is much easier and getting refunded is a faster process. We also offer UPS Post which is a slower delivery time but often times a least expensive option. 

We leave the shipping option up to you. Pick whichever option fits your needs and gives you the most peace of mind.